Effective Date:
AELive respects your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information when you interact with our website or engage our cultural entertainment services in the United Arab Emirates.
1. Information We Collect
- Contact details (e.g., name, email, phone, company) and event information (date, venue, audience size, requirements) submitted via forms or email.
- Communications you send us (briefs, requests, feedback).
- Usage data such as pages visited and device/browser metadata for aggregated analytics.
We do not collect online payment or card information on this website.
2. How We Use Information
- To respond to enquiries, prepare quotations, and deliver services.
- To manage bookings, schedules, and production logistics.
- To improve our website and services (e.g., understanding common requests).
- To comply with legal obligations and protect our rights.
3. Sharing of Information
We do not sell or rent personal information. We may share limited data with:
- Service partners (e.g., performers, production, logistics) strictly to deliver your event.
- IT/hosting and security providers who support our website and email systems.
- Authorities, where required by applicable law or to protect safety and rights.
4. Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes above or to meet legal requirements.
6. Your Rights
You may request access, correction, or deletion of your personal information at any time. To exercise your rights, contact us at hi@aelive.ae.
7. International Transfers
Where service providers or systems are located outside the UAE, we take reasonable steps to ensure appropriate protections consistent with this Policy.
8. Updates to this Policy
We may update this Privacy Policy from time to time. The “Effective Date” will reflect the latest version.
9. Contact
If you have questions about this Privacy Policy or how we handle your data, please contact AELive at hi@aelive.ae.